Privacy Policy

Our Commitment

At Setsail, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IT service management platform.

Information We Collect

We collect information that you provide directly to us, including:

• •Account information (name, email address, company details)
• •Authentication data via Microsoft Single Sign-On (SSO)
• •Usage data and analytics to improve our service
• •Customer support communications and feedback

How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our services
• •Process your transactions and manage your account
• •Send you technical notices, updates, and security alerts
• •Respond to your comments and questions
• •Protect against fraudulent, unauthorized, or illegal activity

Data Security

We implement enterprise-grade security measures to protect your information, including:

• •End-to-end encryption for data transmission
• •Secure authentication via Microsoft SSO
• •Regular security audits and monitoring
• •Role-based access control (RBAC) for data protection

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request a copy of your data or restrict its processing. To exercise these rights, please contact us at privacy@setsail.today.

Third-Party Services

We integrate with trusted third-party services (Microsoft Azure, Datto Autotask, etc.) to provide our platform. These services have their own privacy policies, and we encourage you to review them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date below.

Last Updated: November 24, 2025

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@setsail.today

Seven Gems LLC